Reference

Explore the Rules That Govern Your Account

These terms set out your rights and our obligations when you open an account at king 99 and use our lobby, wallet, or support channels — access and…

Account eligibility depends on local lawDANA, OVO, GoPay & QRIS acceptedSupport available 24 hoursDisputes resolved within 5 business daysTerms updated at king99.click
king 99 Explore the Rules That Govern Your Account
CONTACT & ESCALATION

Switch to a Support Channel for Any Terms Query

If a clause in these terms is unclear, or you believe an account action contradicts what is written here, our support team is available 24 hours a day, seven days a week.

Live Chat Open your account dashboard and tap the chat icon at the bottom right. Our team responds in under five minutes around the clock and can reference your specific account transaction or clause in question.
Email Support Send a detailed query to [email protected]. Include your account ID and the relevant clause number. We aim to reply within 24 hours with a written record you can keep for your own reference.
Telegram Channel Join our Telegram channel linked inside the help section of king99.click. It is monitored by the same support team and is useful for quick questions about withdrawal holds or account-status changes.
ACCOUNT SECURITY & DATA

Open Your Account Knowing How We Handle Your Data

Your data security and privacy sit at the centre of how we operate the platform. Each of the six areas below explains a specific obligation we hold under these terms — covering…

Data Storage

Your account details, transaction records for DANA, OVO, GoPay, and QRIS, and session logs are stored on encrypted servers. We retain this data for the period required under Indonesian financial record-keeping norms.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can disable non-essential cookies through your browser settings without affecting core account functions.

Account Security

Every login is protected by two-factor authentication when you enable it under account settings. Unusual login attempts trigger an automatic hold on withdrawals until you verify identity through the email linked to your account.

Data Retention

We keep your transaction data for a minimum of five years to meet our obligations under applicable Indonesian law. After that period, data is deleted from active servers and removed from backup archives within 90 days.

Contact for Changes

To request a correction, export, or deletion of your personal data, email [email protected] with your account ID. We process verified requests within ten business days and confirm completion by email.

Third-Party Sharing

We share transaction data only with payment processors — DANA, OVO, GoPay, QRIS — strictly to complete your deposit or withdrawal. We do not sell your account data to any marketing or analytics third party.

Check the Answers to Common Terms Questions

The questions below cover what Indonesian account holders ask us most about these terms — from how to request a data copy to what happens when a transaction is disputed. Each answer is written against the current version of the terms at king99.click/terms-conditions/ so you can verify directly.

These terms apply to every person who opens an account at king99.click. Eligibility to hold an account and use the lobby depends on local law in your region of Indonesia. Accepting these terms is a condition of account activation.

We reserve the right to update these terms at any time. The updated version is published immediately at king99.click/terms-conditions/ and a notice is placed inside your account dashboard. Continued use of the lobby after publication counts as acceptance.

Email [email protected] with your account ID and a written data-export request. We will compile your account details, transaction history — including DANA, OVO, GoPay, and QRIS records — and send them to your registered email within ten business days.

Submit a dispute through live chat with your transaction reference number. Our payments team reviews the case against OVO or GoPay processor records and targets resolution within five business days, with a written outcome sent to your account email.

We share data only with payment processors — DANA, OVO, GoPay, QRIS — to complete your transactions. No account or personal data is sold or transferred to third-party marketing companies under any circumstance outlined in these terms.

Submit an account-closure request by emailing [email protected] or through the live chat channel. Once verified, your account is deactivated within 48 hours. Any pending withdrawals are processed to your last active DANA, OVO, or QRIS wallet before closure completes.

These terms are written with reference to Indonesian regulations, and any dispute is handled under applicable Indonesian law where local law permits. For unresolved matters, you may escalate through the contact channels listed in the support section above.